Last updated: January 2025

Note: This is a standard privacy policy template. It should be reviewed by legal counsel before being considered a legally binding document.

Gibsons Protect ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights.

1. Information We Collect

We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together as follows:

Identity Data: includes first name, last name, or business name.
Contact Data: includes service address, email address, and telephone numbers.
Service Data: details about the equipment you need serviced and descriptions of the problems.
Technical Data: includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Usage Data: includes information about how you use our website.

2. How We Collect Your Data

We use different methods to collect data from and about you including through:

Direct interactions: You may give us your Identity, Contact, and Service Data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you request a service call.
Automated technologies or interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.

3. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Where we need to perform the contract we are about to enter into or have entered into with you (e.g., providing equipment repair services).
Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
Where we need to comply with a legal obligation.

4. SMS Text Messaging & Mobile Information

No mobile information — including your phone number and your SMS opt-in or consent — is ever sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties. We use your mobile number solely to send the service-related and review-request messages you agreed to receive from Gibsons Protect.

Message frequency is low (typically 1–3 messages per service inquiry). Message and data rates may apply. You can opt out at any time by replying STOP, or reply HELP for assistance. See our Messaging Policy for full details.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

6. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.

7. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: Randygibson9222@gmail.com
Phone: (217) 304-1157
Address: Catlin, IL 61817

Privacy Policy