Messaging Policy
When you submit a service request through our contact form, you may receive text messages or emails from Gibsons Protect related to your inquiry.
What Messages You May Receive
By submitting our service request form, you agree to receive text messages and/or emails from Gibsons Protect. These may include responses to your service inquiry, appointment confirmations, service reminders, and follow-ups related to your request.
Who Will Contact You
Messages will come from Gibsons Protect at (217) 304-1157 or Randygibson9222@gmail.com. We are a local commercial equipment repair company based in Catlin, IL. We will never sell your information or use it for unrelated marketing.
How to Opt Out
You may opt out of text messages at any time by replying STOP to any message you receive. To opt out of email, reply to any email and request removal. Message and data rates may apply.
Message Frequency
Message frequency depends on the nature of your service request. Most contacts receive one to three messages per request — we are not a subscription messaging service and will only reach out when relevant to your inquiry.
Verbal Consent Script
For customers we serve in person or by phone, the business owner reads the following script and records the customer's spoken agreement before adding their number. Consent is optional and is never a condition of any purchase or service.
"This is Gibsons Protect. Would you like to receive recurring automated text messages from us about your service — including appointment updates and a request to review the completed job — at this mobile number? Message frequency varies, typically one to three messages, and message and data rates may apply. This is not a condition of any purchase or service. You can reply STOP to opt out at any time, or HELP for help. May I sign you up?"
We proceed only if the customer answers "yes." The customer's verbal agreement is recorded with the date and their phone number. A customer may opt out at any time by replying STOP, or reply HELP for help.